How do I cancel my car/motorcycle insurance policy? What are the consequences?

You might be planning to cancel your car/motorcycle insurance policy for several reasons; selling your vehicle, a change of policy coverage or even a change in insurer. Here are a few valid reasons you could cancel your policy for:

However, always make sure to fully assess the risks in cancelling your policy early – here are a few reasons you shouldn’t cancel your policy just yet:

Things to note:

How to cancel your car/motorcycle insurance

  1. First,if you have an active road tax, proceed to cancel your road tax at any JPJ branch.
  2. Next, contact your insurance provider to cancel your policy.

For P&O Insurance, you can contact us via our website, https://www.poi2u.com/contact, write to us, or email us at poi2u@pacific-orient.com. During office hours, you may dial 1800-88-2121 or message our WhatsApp number 019-3253855 for assistance. If you purchase via an agent, please contact your agent for cancellation assistance.

  1. Next, complete and sign your Cancellation Letter and return the Certificate of Insurance (if applicable).
  2. Once the cancellation has been processed successfully, a cancellation notice will be shared to you.
  3. Finally, sit back and wait for your refund, if any. Our refund structure is as follows for the following products:
Comprehensive/Third-party, Fire and Theft (TPFT)* Refund Table
PrOmilej* Refund Table

*Note: Refer to your Policy document for full details.

Consequences of cancelling your motorcycle/car insurance

Below are some of the consequences of cancelling your motor policy:

Congrats! You are now familiar with the cancellation process, as well as the potential consequences. If you are looking for motor insurance, head over to www.poi2u.com and discover the right insurance product for you, now complete with road tax services.

Stay safe, keep informed and check it out.

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